28 Sep NECOMPLUS, AWARDED PRIZE FOR BEST INTERNATIONALIZATION 2018 OF ECONOMÍA 3 Magazine
The company joins the ranks of other prestigious companies and institutions rewarded by the ECO3 publishing group such as the Intellectual Property Office of the European Union (EUIPO), Supermercados Más y Más (Fornés) and Balearia. Economía 3 Magazine, the editorial reference for economic information, has awarded Necomplus, the leading outsourcing company of services to large businesses, with the Best Internationalization Award 2018 in recognition of its European and Latin American expansion where it already has six headquarters.
Juan Vicente Cantó Lucas, Chief Executive Officer and founding partner of Grupo Necomplus, received the award from Sandra Deltell, Director of Price Waterhouse Coopers, which recognizes the multinational company as the leader in service management for payment method, banking, real estate, retail and tourism sectors, as well as an international reference in the area of Customer Experience.
“We are very satisfied with this award. It recognizes the challenge of crossing borders to export our products and services to the rest of the world. It also highlights the giant leap forward the company has taken, not only expanding our business, but how it has also enriched our know-how and expertise and has added value to our customers in Spain”, declared Juan Vicente Cantó Lucas, CEO of Necomplus, who was accompanied by representatives of the company, amongst which were Alejandro Moya, founding partner; David Rueda Cantuche, Head of Marketing and Customer Experience; Francisco Selva, Head of Quality and Training; Antonio Lario, Head of Operations BPO & Contact Center; José Miguel Martínez-Chief Operations Officer and Jaime Vilaplana-Head of IT. The success and unquestionable results led the ECO3 Multimedia Board of Directors to award Necomplus the accolade, whose previous winners include, in other categories, the Intellectual Property Office of the European Union (EUIPO), Supermercados Más y Más (Fornés) and Balearia. Two continents, seven platforms, over 700 employees, more than 100 customers, with more than 25 million euros in turnover, is the presentation card that makes Necomplus a leader in the field, which is why during its 25th anniversary it is being rewarded in recognition of its impeccable and successful trajectory with various accolades: Customer Experience Award 2018 from Executives Magazine, the Company-University Award 2018 and Best Internationalization 2018 from Economía 3 Magazine. International expansion is a reality for Necomplus, both in the European market where it operates in Spain, Andorra and Portugal, as well as in Latin America where it has deployed a series of projects in Mexico, Colombia, Peru and the Dominican Republic, where it also has an international team of experts. “Between 2019 and 2020 we want to enter two new markets to complete our five years, five new countries cycle” said CEO Vicente Cantó.
The Altamira Palace in Elche was the meeting point for more than 250 attendees, businessmen and institutional representatives from across the province, an event that also recognized leading companies such as Aguas de Alicante, Hosbec, Pimesa, IBIAE, Monteloeder, Pianno 35 and Juan Server, founding partner of Rolser. Grupo Necomplus has 25 years of experience in outsourcing services for medium and large businesses in sectors such as payment method, banking, insurance, real estate, retail and tourism. In essence, Necomplus manages the processes and clients of brands attending to their needs in a comprehensive manner based on a diagnosis to enhance the Customer Experience, and offering multichannel customer service, BackOffice specialist (BPO) services, modern telemarketing and customer retention. Additionally, it provides services for management of mobile payment terminals and personalized software development.