necomplus

PI, payment network managment tool

The ticketing tool that simplifies and optimizes the payment network

The efficient, flexible and scalable technological solution, based on Cloud Computing, which improves the speed of adaptation to business needs. The comprehensive customer and POS management tool, which connects in real time all the operational areas involved.

Contact Center

integrated omni-channel technical support in pi.

Operational control

online tracking of the history of all the activity carried out.

Users

Configuration of the permission level according to the user.

Customization

Adaptation to multi-brand / multi-vendor / multi-language environments according to customer requirements.

Field Technicians

Real-time tracking of orders in progress.

POS technical laboratory

Complete traceability of the interventions on the device.

Warehouse

Automatic inventory management and statistics.
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Standard architecture with easy maintenance, the perfect union of design and functionality.

A single platform to manage card-present or eCommerce payment networks.

Control and manage from a single tool

  • Simplification of management and cost optimization.
  • Maximum flexibility to meet customer requirements.
  • Security and high availability.
  • Increased productivity.
  • Agile set-up by operating agents.
  • Maximum security. PCI-DSS compliance.

POS maintenance: intelligent incident management

  • Contains repotings module.
  • Automatization of incidence management based on predictive models and default resolution cases.
  • Repairment status records of POS sent to technical service.
  • Acces to incidents and check of the POS status.
  • Provides visibility of the POS stock.

The mobile version of PI solution facilitates the field technicians interventions, allowing an exhaustive control of SLA as well as the information query in Realtime.

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Downloadable for Android smartphone

  • Online management and closings by field technicians.
  • Geolocation of the technician and trade.
  • Quality surveys to clients.
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PIA, merchant affiliation app

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The affiliation of businesses with PIA

  • Omnichannel affiliation service for the POS.
  • Online application integrated in the branch network.
  • Quality control and online reporting in Realtime.
  • Improvement of the entity’s image thanks to the agility of the procedures and the reduction of missed visits.

Expeditus

Is the logistics manager that allows to generate requests for all kinds of supplies and accessories based on a predictive model.
The trade will only have to say how it wants the delivery of its consumables.

The Necomplus platform to support the registration of POS terminals provides agility in the management and debugging of failed interventions.

PIA, flexible, intuitive and compatible POS registration support app with commercial actions of the entity that improves its results.

Agility and simplicity

This is the functionality management for businesses that is integrated into CanalApp.
While the e-ticket is being consolidated, Expeditus is the ideal solution for consumables and accessories.

Contact us

and we will solve all the doubts you may have