Mission

To optimise payment networks, contributing to making them accessible, efficient and technologically advanced.

Payments Outsourcing 

Necomplus manages processes and interacts with end users on behalf of its clients, providing a holistic support to cover their needs.

As leading player in the payments’ industry, Necomplus provides a comprehensive service portfolio including customised software development, installation, field maintenance and repair of POS devices.

CALIDAD

I+D+i

SOMOS ÉTICOS

RSC

The company carries out policies of gender employment equality. It also offers employment to disadvantaged groups and encourages voluntary participation in social initiatives for disadvantaged families.

Necomplus ensures the highest quality industry standards  such as UNE-EN-ISO-9001 and UNE-EN-ISO-14001.  Continuous improvement policies include redefinition of processes, measurement and control policies, as well as training and development.

Further information on Necomplus quality policy here

Necomplus has its own R+D+i department with multidisciplinary teams located in several countries. The team’s expertise turns Necomplus into the ideal partner in solutions’ software development covering the payments’ lifecycle, with experience in international projects in Europe and America

In We are Ethical, Necomplus Group establishes the principles and values that govern all the company’s procedures, setting the guidelines to comply with in the daily activity.

This code of ethics is also a guide to the ethical behaviour of professionals, a framework for their conduct, reflecting the transparency and adherence to law wherever the activity is carried out.

Necomplus Group is a guarantee of trust, integrity and commitment. It sponsors the dissemination and monitors the implementation of its code of ethics as well as ensuring the availability of communication channels for inquiries or suggestions.

  1. Continuous growth and international vocation

    Necomplus has consolidated its position as a global player in the payments space generating superior experiences with a wide porfolio of solutions and services for the main processors and acquirers.

  2. Coverage throughout Spain, expansion to the Iberian Peninsula

    The initial activity focused on software development for payment terminals expands into maintenance service supported by own technical service desk. Nationwide expansion of offices’ network and field technicians.

    Launch of the Portuguese subsidiary in 2005.

  3. Member of a top ten software vendor in Europe Asseco

    Necomplus is part of Asseco, ranked 6th largest software vendor in Europe, acquiring financial strength and access to the latest technologies while maintaining its management control.

    Its portfolio of services, in addition to the global POS management including software, extends into BPO Contact Center business.

  4. Expansion into Latin America

    Having consolidated its presence in Spain, Portugal and Andorra, Necomplus began its international expansion by replicating its successful business model in Colombia, Peru and Dominican Republic.

    Necomplus has local presence in the six countries where it operates in Latin America.

  5. 25º Aniversary. Awards

    Best Internationalisation Award – Economía 3, Customer Experience Award – Ejecutivos, University-Business Award – University of Alicante, Ambassador of the Valencian Community – DEC Association and promoter of the MIA Customer Experience Award.

  6. Integration into Payten, ASE payment systems’ division

    Necomplus leads Iberia and Latin America regions within Payten, Asseco South Eastern Europe’s payment systems division, as a key player providing innovative payment solutions and outsourcing services for processors, acquirers and merchants.

Board of Directors

Necomplus’ Management team has solid experience in corporate environments, with backgrounds from in multinationals, from banking, consulting, IT, telecoms, insurance and retail sectors. A multidisciplinary team ready to face the challenges in these interesting times at the Payments’ industry.

Directiva-Juan-Vicente-Canto-Presidente-Necomplus.2

“In these disruptive times within the Payments’ ecosystem, Necomplus is ready to face global challenges proposing innovative solutions. Digitisation and automation are the key to ensuring a great Customer Experience”

Juan Vicente Cantó Lucas

EXECUTIVE PRESIDENT
Directiva-Lorenzo-Campos-CEO-Necomplus.2

“Competitors within Payment Services industry are becoming more sophisticated. Our growth in this environment, both in Iberia and Latin America, is the result of our clients’ trust, our commitment to develop our team and bet on technology innovation, whilst promoting synergies within Payten.”

Lorenzo Campos Giner

CEO
XR EN

Xabier Ruiz de Aguirre

LATIN AMERICA MANAGER
Directiva-Diogo-Morgado-Portugal-Necomplus2

``Throughout the ages, payments have always played an important role in the development of societies. In Necomplus, they are at the centre of everything we do. We are the expert partner in which Portuguese customers place their trust.``

Diogo Morgado

PORTUGAL MANAGER
Directiva-Gonzalo-Redondo-Necomplus

``At Necomplus, we strive for excellence and efficiency in operations to adapt to the needs of our customers, providing value, innovation and vision for the future``.

Gonzalo Redondo Sáez

DIRECTOR TRANSFORMATION OPERATIONS OFFICE
Directiva-JoseMiguel-Martínez-Operaciones-Necomplus

``Our true client is the end user; this mindset, team cohesion and good working atmosphere are our key success factors.``

J.M. Martínez Beltrán

DIRECTOR OF OPERATIONS Installation y Maintenance
Directiva-Alejandro-Moya-OperacionesLAB-Necomplus

``With over 1,500,000 POS handled in our multi-brand repair facility, we put our leadership and experience of more than 25 years at the service of our customers.``

Alejandro Moya García

DIRECTOR OF OPERATIONS Laboratory and Warehouse
Directiva-Antonio-Lario-Operaciones-Necomplus

“Our flexibility, responsiveness and proximity to the business allows us to deliver tailor made solutions”

Antonio Lario Rubio

DIRECTOR OF OPERATIONS BPO & Contact Center
Directiva-Vanesa-Ortega-Finanzas-Necomplus

``Being a member of Payten, Asseco SEE's payments’ division, gives us financial strength. Our attention to details and to resources optimization contributes to our growth in all the countries where we are present``

Vanesa Ortega Gallardo

FINANCE DIRECTOR
Directiva-Sara-Lopez-RRHH-Necomplus

``The soul of Necomplus is our people; excelling at the people management is the best contribution to the development of our business.``

Sara López Montesinos

HR DIRECTOR

Institutional Influence   

At a national and regional level, Necomplus has become a change agent, favouring business meetings and raising the flag on the need for digital transformation to excel in Customer Experience. Currently Necomplus is actively present in:

 

  • Instituto Tecnológico Investigación, centre dedicated to research, development and innovation in Information and Communication Technologies for the development of R&D applied to the needs and problems of the local businesses.
  • Club Marketing Mediterráneo (Valencian Community), where Necomplus is a member of the provincial committee. In this forum, Necomplus co-organises the MIA awards for brands, promoting the “Customer Experience” award.

Awards Received

Necomplus has received numerous awards:

BEST INTERNATIONALISATION AWARD 2018 FROM ECONOMÍA 3 MAGAZINE

Necomplus has been recognised for its with this prestigious award in

recognition of its successful results in countries such as Portugal, Andorra,

Dominican Republic, Colombia and Peru, all with their own physical headquarters.

Economía 3 Magazine is the leader in economic and business information in the

Valencian Community.

EXECUTIVES 2018 CLIENT EXPERIENCE AWARD

Necomplus has been distinguished with this prestigious award in

recognition of the effort, dedication and excellence that identify

multinational in its 25-year history. The Ejecutivos Magazine,

one of the main economic headers of the Spanish publishing industry

and a reference for the socio-economic sector gathered in the III Edition of the

Executive Awards to numerous institutional and business representatives.

COMPANY - UNIVERSITY AWARD 2018

The academic institution praised the teaching work of the Necomplus

management as well as their welcoming and integration of university trainees

Necomplus Products
Necomplus Solutions